Ken Help Center

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Guides and answers for getting set up, building campaigns, managing replies, and keeping your email landing in the inbox.

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Learn what Ken does, set up your workspace, and launch your first campaign.

Create, launch, and manage outbound campaigns, sequences, segments, and leads.

Build campaigns with Ken AI, from research to approval and handoff.

Find leads, use filters and signals, save searches, and import audiences.

Monitor domains, inboxes, warmup, DNS health, inbox placement, and blacklists.

Triage replies, use shortcuts, draft responses, and manage templates and tags.

Review campaign approvals and understand the client approval portal.

Read dashboard and campaign analytics, including bot-filtered click metrics.

Manage company settings, users, tags, notifications, security, and blocklists.

Understand plans, usage, credits, limits, and subscription management.

Set up API keys, webhooks, triggers, and signal automation.

Diagnose common issues, learn platform terminology, and guide AI support agents.

Can't find what you're looking for? Our team is one message away. We usually reply within a business day.