Kenso has three plans on the paywall: Free credits, Platform and Performance. This page explains each one and when you choose. If you already pay for a Kenso plan, nothing changes.
The three plans
| Plan | Who it is for | Can it send |
|---|---|---|
| Free credits | You want Ken to build your first plans and your 1,000 credits ($20) to cover more research after it. | No |
| Platform | You run the outreach yourself. | Yes |
| Performance | You want Kenso's team to run the outreach for you. | Yes |
Free credits cannot send. Sending needs Platform or Performance.
Free credits
- 1,000 credits ($20), once. No card needed, and they never expire.
- The onboarding build is on Ken. It does not use your credits, so they stay whole for more research after it.
- Your own inboxes. Connecting Google Workspace, Microsoft 365 or SMTP inboxes you already own is free.
- No sending. A new Free workspace cannot send until you pick a plan.
If you signed up with a personal email address, you get the full first plans, and your 1,000 credits ($20) wait until you add a work domain or pay.
Platform
Platform is do it yourself. You run the outreach.
- Every month: 5,000 credits ($100) and 200,000 sends.
- Ken-managed inboxes. You buy them with credits. A Kenso inbox costs 200 credits ($4) a month.
- LinkedIn accounts.
- Client workspaces for agencies. Platform covers the agency. There is no per-client fee for now. Each client workspace draws from the agency's credits, with its own cap and report. Creating a client workspace needs Platform.
Platform is billed through Stripe checkout. The price and the billing periods show at checkout.
Performance
Performance means Kenso's team runs outreach for you. It is sales-led: you talk to Kenso first.
- Kenso prepares your workspace before you sign in.
- You start at Connect your tools and approving your first batches. You see "Your two jobs: approve batches and take the meetings".
- Your mailboxes are Ken-managed.
- Billing runs on Kenso invoices, not on Stripe checkout. Kenso's staff activate the deal.
If a call is offered, Today shows a task named Book your Performance call.
Pick a plan when you launch
The choice comes at launch, after your first plans and Connect.
To do it yourself, pick Platform:
- Pick Platform. Stripe checkout is where the price and the billing periods show.
- Pay. Kenso waits until your plan is active and your included credits appear, about a minute at most. Then it takes you on to launch.
To have Kenso's team run it, you may be shown a card to book a call, or a "we can run it for you" card. If you choose "not now", Kenso respects it.
If you picked Ken-managed inboxes at Connect, Kenso places that order right after checkout succeeds.
If you already pay for a Kenso plan
Nothing changes. Your plan stays as it is.
If something goes wrong
- "My workspace won't send." Sending is held until the workspace has a plan. Pick Platform, or talk to Kenso about Performance.
- "My inbox order was skipped." Ken-managed inboxes are paid only from your plan's included credits and credits you buy. Free, bonus, connection and referral credits cannot pay for them. If those credits fall short, Kenso skips the order, and Today shows a task named Set up sending inboxes that explains it. There is no card fallback.
- "I paid but my plan isn't active yet." After checkout Kenso waits until the plan is active and the included credits appear. That takes about a minute at most. If a card payment still doesn't show, write to [email protected] with the time of the payment.