Inbox
Replies from every channel, how Ken sorts them and how to answer them.
5 articles
Reply from the InboxOpen a reply, start from Ken's draft, check it with Feedback and send. Plus how to write a reply that books the meeting.Handle every kind of replyA playbook for each reply type: interested, questions, objections, not now, referrals, wrong person, out of office and opt-outs.Sort and clear the InboxWhat each Inbox tab holds, how to filter by campaign, tag and channel, and how to mark replies done one at a time or in bulk.Snooze and remindSet a reminder on a reply so it comes back to To Reply on the right day, and let Ken set one when a prospect says "talk to me in Q2".Save and reuse reply templatesInsert a saved reply from the Inbox composer with the person's details filled in, save a reply as a template, and manage your workspace's templates in Knowledge.