Knowledge
What Ken knows about your company, about you and about each account, and how Ken writes.
3 articles
Teach Ken with KnowledgeKnowledge holds what Ken knows about your company, you and each account. Add files, upload documents and review what Ken learns.Teach Ken how you writeGive Ken writing rules, let it learn from your edits and your sent mail, and set your signature and reply templates.Review Ken's suggestions in KnowledgeSee what Ken wants to add or change in Knowledge and why it waits for you, then accept, dismiss or undo each change, one at a time or in bulk.