Getting Started
Learn what Ken does, set up your workspace, and launch your first campaign.
Setting up your account and workspace
A step-by-step guide to creating your Ken account, setting up your workspace, and getting your profile ready - whether you signed up yourself or accepted an invitation from a teammate.
9 min readNavigating the dashboard
A practical guide to the Ken AI sidebar, dashboard cards, command palette, and keyboard shortcuts - for users who want to move fast and support agents who need to diagnose navigation problems.
11 min readQuickstart: launch your first campaign
A step-by-step guide that takes a new user from the empty campaigns page to a live, sending campaign - covering creation, contact sourcing, copy, settings, and launch.
11 min readUser roles and permissions
A plain-English guide to the three workspace roles in Ken AI, what each can do, and how to manage your team.
8 min readWhat is Ken AI?
Ken AI is a cold-email platform that builds, sends, and manages outbound campaigns for B2B teams - handling everything from finding leads to writing personalized emails to triaging replies.
10 min readWorkspaces and switching between companies
Workspaces isolate each company's campaigns, replies, and deliverability data so operators and teammates never mix client information across accounts.
8 min read
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