Replies & Inbox
Triage replies, use shortcuts, draft responses, and manage templates and tags.
AI reply assist and autonomous replies
Draft replies faster with an in-composer AI assistant, let Ken reschedule out-of-office leads automatically, and understand how Ken's autonomous reply agent handles high-intent prospects without waiting on a human.
11 min readInbox keyboard shortcuts
Triage and respond to campaign replies entirely from the keyboard - no mouse required.
9 min readReplies: your master inbox
A unified triage surface that turns every cold-email reply into an actionable queue - so CSMs can clear their inbox to zero instead of hunting through a flat message list.
11 min readReply templates and tags
Save reusable canned replies your whole team can insert with one click, and tag replies and prospects to keep your inbox organized.
8 min readReplying and forwarding
How to send a reply or forward an email from the Replies inbox, with personalization variables already resolved to the real prospect's values.
10 min read
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