Refer a friend, and you both earn credits. You share one link. When your friend starts sending on a paid plan, Kenso adds the credits to both workspaces. This page shows how to get your link, what your friend gets and when the credits arrive.

How referrals work

  • Each workspace has one link. It looks like https://app.ken.so/r/<code>.
  • You both get 1,000 credits ($20). Your friend's workspace and yours each get the same amount.
  • The credits arrive on the first paid launch. Not at sign-up. See the section below for what counts.
  • Kenso shows it after your first meeting. In Today, a Refer a friend task appears once you have had your first meeting. It closes when you copy your link.
  1. Open the Refer a friend card, or the Refer a friend task in Today.
  2. Click Copy link.
  3. Send the link to a friend.

The card can also show how many friends are pending and how many have been rewarded.

What your friend gets

Your friend opens your link and lands on a Kenso sign-up page. It shows the bonus: 1,000 credits ($20) for their workspace. If you chose to show your name, it also shows "<your workspace> uses Kenso". Your friend then signs up the normal way.

Kenso remembers your code for 30 days after your friend opens the link, so they can come back and sign up later.

When you both get credits

Credits are granted on your friend's first paid launch. That is one of these:

  • Their workspace's first successful Platform checkout.
  • A Performance deal that turns active.

Kenso checks every hour, so the credits arrive within about an hour of that launch. You get an in-app notification when your reward is in. For the plans, see The Free credits, Platform and Performance plans.

A friend who signs up through your link but never pays gives nobody credits. Nothing is lost: your link stays yours, and you can send it to someone else.

Show your name or stay private

By default, your friend's page does not say who sent the link. Turn on the option that shows your name to put your workspace or brand name on that page. It shows the workspace or brand name only. It never shows your own name or email.

You can change this at any time. It only changes what your friend sees on the landing page.

If something goes wrong

  • The link says it isn't valid. Kenso could not use the code. The code may be wrong, you may have opened your own link, the friend's workspace may already have paid or already used a code, or the time to redeem it may have passed. Copy your link again from Refer a friend and send the new one, and check that your friend is using a new workspace.
  • My friend signed up, but I have no credits. The credits come on their first paid launch. If they are still on Free credits, nothing is owed yet.
  • My friend paid, but no credits yet. Kenso grants them within about an hour. If an hour has passed, write to [email protected] with your friend's workspace name.
  • I don't see Refer a friend. It shows after your first meeting, and it is turned on workspace by workspace.